Terms of Service

Below, please find the Terms of Service between participating organizations and Delco Gives Day host The Foundation for Delaware County (“Foundation”). Please carefully read this Agreement in its entirety, as your organization is eligible to participate in Delco Gives only if you meet the terms listed below. 

  1. Your organization must certify as one of the following:
    • 501(c)3 Public Charity, including Section 509(a)(1), 509(a)(2), 509(a)(3) Type I & Type II
    • Operates under the fiscal sponsorship of a 501(c)3 Public Charity
    • War Veterans’ Organization under 501(c)19 & 501(c)23 with a 90% war veteran membership rating

    Your organization must check all required fields and submit supporting documents in the online registration form in order to participate.

      Proof of EIN & 501(c)3 Determination:

      A copy of your 501(c)3 determination letter from the IRS, which includes your EIN Number OR

      A copy of your fiscal sponsor’s 501(c)3 determination letter from the IRS, which includes the EIN Number and a letter documenting the relationship with a fiscal sponsor, signed by your fiscal sponsor.

      Certify that your organization is in good standing with the Commonwealth of Pennsylvania and the IRS and is not in violation of any applicable state or federal law, ordinance, or regulation. 

        1. Provide services to residents of Delaware County.
        2. Agree that the registration fee is non-refundable.
        3. Certify that all information provided on the registration form is accurate. Once registered, information cannot be changed by the organization or the Foundation. Any organization that falsely reports its information will be determined ineligible to participate.
        4. Agree to notify the Foundation within 30 days should the nonprofit organization cease or substantially reduce its operations or should the Internal Revenue Service propose to revoke its Section 501(c)(3) status.
        5. Agree that each gift processed through DelcoGives.org is 100% tax-deductible. No goods or services are exchanged for gifts or as payment for ‘quid pro quo’ items. 
        6. Agree that gifts received on DelcoGives.org will NOT be used for the following purposes and that the organization, its representatives, or its agents will NOT solicit donations through DelcoGives.org for such purposes:
        7. To support a political campaign.
        8. To purchase event or raffle tickets.
        9. To pay for a membership, dinner, or any other activity that provides benefit to the donor.
        10. To pay for personal expenses, including tuition incurred by a director, officer, or employee of your organization or any of their relatives.
        11. Set up an organizational Stripe account on DelcoGives.org in order to receive online donations.
        12. I understand that my organization will receive all the monies that have been donated to my organization, less any transaction fees not covered by the individual donor.
        13. Prizes

          • Agree that offline gifts will count towards the Bonus Pool but are not eligible for prizes.
          • Acknowledge that awarded prizes are subject to audit and will be finalized up to seven business days following the giving day.
          • Acknowledge that a “Unique Donation” is defined as one gift of $10 or more to one organization from one donor. Any offline gifts uploaded through the organization’s administrative dashboard are subject to verification by the Foundation. If an organization cannot provide proof of the offline gift (i.e., a scanned copy of the check, email from donor, etc.), the organization will be required to remove it from their profile. Anyone who attempts to game the system risks being caught in our audit. Prizes may be revoked or withheld if donations or matches can’t be validated or if donations do not qualify as “Unique Donations,” including falsifying donor email addresses or matches.
          • Agree that in the event of ties, prizes will be split evenly.
          • Agree that organizations can win only one competitive "unique donor"/hourly prize (etc.) but are eligible for additional challenge, "random," and match prizes.
          I understand that GiveGab.com is an online platform that will safely process all contributions made to the event.
        14. I understand that all donations will be disbursed within 10 business days via electronic funds transfer minus transaction fees.
        15. I understand that to receive donations, it is my organization's responsibility to provide a checking account that is eligible to receive ACH transfers from GiveGab’s GG Pay. In the case that the bank account we supplied is unable to receive the transfer, and GiveGab has not heard from our organization in over 60 days, the donations will be refunded back to the donor.
        16. I understand that any recurring donations initiated during Delco Gives Day will continue to process according to the schedule that the donor chose, outside of Delco Gives Day, and will be subject to transaction fees set by Delco Gives Day, less any applicable host/partner fees.
        17. I understand that any donations processed outside of Delco Gives Day donation period through GiveGab.com, that are not recurring donations initiated during Delco Gives Day, are subject to transaction fees specific to the GiveGab plan purchased by the receiving organization or fees set by the associated year-round Community Giving or Philanthropy Hub site.
        18. I understand that in the event of a disputed donation, GiveGab will make every effort to win the dispute by submitting evidence on my organization's behalf. In the case that a dispute is lost, the full amount of the disputed donation and donation processing fees will be pulled from my organization’s bank account, and my organization will be charged a $15 dispute fee.
        19. I understand that refunds for donations made on GiveGab must be approved by an administrator from my organization and requested from GiveGab within 4 business days of the original date of the donation. If approved, the full amount of the requested refund and donation processing fees will be pulled from my organization’s balance. Any donation refund request made outside of the 4 business day refund window must be handled directly between my organization and the donor outside of the GiveGab platform.
        20. I understand that as the administrator of my organization's profile on GiveGab, it is my responsibility to grant (authorize) and revoke (unauthorize) administrative capabilities to other individuals within my organization. I understand that I can choose to allow them full administrative privileges or restrict their ability to view donor data within our organization. I understand that GiveGab will not disclose information about my organization to individual users unless those users are administrative users with appropriate permissions.
        21. Marketing/Media/PR

          • Agree to publicize participation in Delco Gives in all appropriate outlets, such as the organization’s website, newsletters, and email communications, and to use the official 2024 Delco Gives logos and trademarks when doing so. The Foundation grants you a revocable, royalty-free, and non-exclusive license to use its logos and trademarks solely for such purposes.
          • Agree that if the organization engages in social media (such as Facebook, Twitter, Instagram, and/or LinkedIn, etc.), usage will be in a reasonable and appropriate way to support Delco Gives using the hashtag #DelcoGives and DelcoGives.org.
          • Agree that the Foundation will be the primary contact for all major media outlets, including TV, radio, print, and online, and will coordinate all campaign coverage, promotion, and interviews.
          • Acknowledge that the Foundation has the right to use images uploaded to profiles and photos posted on social media with the hashtag #DelcoGives for Delco Gives marketing purposes. The organization will be credited.
          • Acknowledge that the Foundation selects organizations to be featured in media and marketing campaigns based on several things, such as organization size (i.e., annual budget), service location, cause, story, media preference, and availability. Some are also offered up by randomization.
        22. I understand that Delco Gives Day is not responsible for the amount of money contributed to my organization over the course of the event and understand that donors choose where to place their gifts and that Delco Gives Day has no control of this process.
        23. I confirm that my organization has a website or Facebook page and that we will add the Delco Gives Day link to one or both.
        24. I understand that only donations made through the Delco Gives Day portal will count towards any prizes and incentives offered as part of the event. I understand that prize winners chosen on the day are subject to further verification and may be finalized after the event.
        25. Maintain an atmosphere free of conduct that is discriminatory, harassing, coercive, or disruptive, including sexual harassment, in all interactions with the Foundation staff and representatives and all others associated with Delco Gives Day. Prohibited harassment includes unwelcome actions, words, jokes, or comments based on any legally protected characteristic, such as an individual’s sex, race, color, national origin, age, religion, mental or physical disability, sexual orientation, gender identity, or expression, pregnancy, military, or veteran status. If a participating organization is found to engage in any of the aforementioned practices, the Foundation reserves the right to revoke the organization’s participation in Delco Gives Day. 
        26. The Foundation has the right to deny or revoke participation to any organization whose mission or operations the Foundation deems to be inconsistent with the Foundation’s values, and/or may reflect negatively on Delco Gives Day and/or the Foundation.

        The Foundation will not share or sell donor information to any other organization or entity but does reserve the right to communicate with donors for the purpose of user surveys, newsletters, and general education about philanthropy.

        While the Foundation strives to provide Delco Gives Day participants with the best possible experience, we rely on third parties to administer and facilitate the online giving platform and, therefore, disclaim any implied or expressed warranties related to the functionality of that platform.

        By entering into the Agreement, you understand and agree that the Foundation is in no way responsible for malfunctions in the Delco Gives/Givegab/Bonterra platform, including, but not limited to, service interruptions, lost data, donation accounting errors, or software malfunctions, and, therefore, you agree to assume these risks and hold the Foundation harmless for any such incident. The Foundation reserves the right to amend, modify, or waive any of the previous terms and conditions without your consent and interpret and construe these terms and conditions at its sole discretion. Participation in Delco Gives Day does not constitute an endorsement by the Foundation or any partner of our organization or mission.

        You agree to attempt to resolve any claim relating to this Terms of Agreement, relating to any services provided by the Foundation, or in any way arising from the relationship with the Foundation, its officers, directors, employees, agents, or service providers through mediation before initiating any formal legal proceeding. This Term of Agreement shall be construed under the laws of the state of Pennsylvania.